.support-page{min-height:100svh;position:relative}.support-page [hidden]{display:none!important}.support-world{position:absolute;z-index:-1;inset:0 0 auto;height:480px;background:linear-gradient(#100d1777,#100d17),url('/assets/xxtra-world-v2.webp') center 38%/cover;opacity:.5}.support-header{height:94px;display:flex;align-items:center;justify-content:space-between;gap:25px;border-bottom:1px solid #7d559335}.support-header nav{display:flex;gap:24px;font:12px/1.7 Manrope,Arial,sans-serif;color:#d8c2e4}.support-heading{display:flex;align-items:center;justify-content:space-between;gap:25px;margin:55px 0 40px}.support-heading h1{font:25px/1.9 var(--pixel);margin:15px 0;color:#fff0ff;letter-spacing:-1px}.support-heading h1 em{color:#ffa24b;font-style:normal}.support-heading p{font:14px/1.9 Manrope,Arial,sans-serif;color:#bea6ce}.support-heading-icon{font-size:95px;color:#ffb76c;text-shadow:5px 5px #29172d}.support-state{border:1px solid #654475;background:#20152c;padding:38px;text-align:center;font:14px/1.9 Manrope,Arial,sans-serif;color:#c5add4}.support-state h2{font:16px/2 var(--pixel);color:#f7e9ff;margin:0 0 17px}.support-state p{max-width:600px;margin:15px auto 24px}.support-guest>span{font-size:50px;color:#ffc17a}.support-guest small{display:block;margin-top:20px;font-size:11px}.support-toolbar{display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:25px}.support-toolbar h2{font:14px/1.9 var(--pixel);color:#f4e7ff;margin:0 0 8px}.support-toolbar span{font:11px/1.8 Manrope,Arial,sans-serif;color:#ae92c1}.support-page .button{font-size:10px;padding:13px 17px;min-height:45px}.support-layout{display:grid;grid-template-columns:330px minmax(0,1fr);gap:25px;align-items:start}.support-inbox,.support-conversation{border:1px solid #654377;background:#1b1226;min-width:0;box-shadow:4px 4px #0b060e}.support-inbox{padding:16px;max-height:850px;overflow:auto;scrollbar-color:#78548b #170d20}.support-filters{display:grid;grid-template-columns:1fr auto;gap:9px;margin-bottom:5px}.support-filters input{grid-column:1/-1}.support-page input,.support-page textarea,.support-page select{border:1px solid #6f4b81;border-radius:0;background:#100a18;color:#f0dff9;padding:10px 12px;font:13px/1.8 Manrope,Arial,sans-serif;min-width:0;max-width:100%}.support-page input:focus-visible,.support-page textarea:focus-visible,.support-page select:focus-visible{outline:2px solid #ffbb78;outline-offset:2px}.support-filters select{grid-column:1/-1}.support-small-button{padding:8px 11px;border:1px solid #78548c;background:#352140;color:#e9d6f5;font:11px/1.6 Manrope,Arial,sans-serif}.support-small-button:hover{border-color:#ffb36f;background:#4b2b48}.support-ticket{display:block;padding:16px 13px;border:1px solid #51365e;background:#24192f;margin:11px 0;text-decoration:none;transition:background .15s,border-color .15s}.support-ticket.selected{border-color:#ffab5b;box-shadow:inset 3px 0 #ff9b39;background:#3a2537}.support-ticket:hover{background:#33213e}.support-ticket>div{display:flex;align-items:center;gap:7px;font:10px/1.7 Manrope,Arial,sans-serif;color:#c8add8}.support-ticket time{margin-left:auto;font-size:9px;white-space:nowrap;color:#9f82af}.support-ticket h3{font:700 13px/1.7 Manrope,Arial,sans-serif;color:#f0dff9;margin:12px 0 8px;overflow-wrap:anywhere}.support-ticket p{font:10px/1.8 Manrope,Arial,sans-serif;margin:0;color:#a88dba}.support-ticket small{font:9px/1.8 ui-monospace,monospace;display:block;overflow-wrap:anywhere;color:#b89bcb;margin-top:6px}.support-status-dot{width:7px;height:7px;background:#ffae52;flex-shrink:0}.support-status-dot.status-answered{background:#a5d578}.support-status-dot.status-closed{background:#947ca3}.support-list-empty{font:12px/1.9 Manrope,Arial,sans-serif;padding:25px 10px;color:#b89bc9}.support-list-empty strong{color:#d7bfe6}.support-conversation{padding:25px}.support-empty{padding:50px 15px;text-align:center;color:#a78ab8}.support-empty>span{font-size:55px;color:#d5b1e5}.support-empty h2{font:14px/1.9 var(--pixel);margin:20px 0;color:#e5cfee}.support-empty p{font:13px/1.9 Manrope,Arial,sans-serif}.support-thread-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding-bottom:20px;border-bottom:1px solid #593764}.support-category{font:10px/1.8 Manrope,Arial,sans-serif;color:#ffc07e}.support-thread-heading h2{font:700 20px/1.6 Manrope,Arial,sans-serif;color:#fff0ff;margin:10px 0;overflow-wrap:anywhere}.support-thread-heading p{font:10px/1.8 Manrope,Arial,sans-serif;color:#a78abb;margin:0;overflow-wrap:anywhere}.support-thread-heading .support-small-button{flex-shrink:0}.support-thread-controls{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:14px;padding:16px 0;border-bottom:1px solid #4f345c}.support-status-badge{padding:5px 10px;border:1px solid #a67d45;background:#67432433;color:#ffc06f;font:10px/1.8 Manrope,Arial,sans-serif}.support-status-badge.status-answered{color:#c3e6a5;border-color:#729155;background:#3a542633}.support-status-badge.status-closed{color:#c5accf;border-color:#685375;background:#4a355833}.support-thread-controls>div{display:flex;gap:8px;flex-wrap:wrap}.support-thread-controls select{font-size:11px;padding:7px 9px}.support-text-button{font:11px/1.8 Manrope,Arial,sans-serif;color:#dab3ed;text-decoration:underline;text-underline-offset:4px}.support-messages{display:flex;flex-direction:column;gap:17px;margin:24px 0;max-height:620px;overflow:auto;overscroll-behavior:contain;padding-right:5px;scrollbar-color:#79548a #180c21}.support-message{padding:16px 18px;background:#291a35;border:1px solid #634174;max-width:95%;align-self:flex-start;min-width:120px;overflow-wrap:anywhere}.support-message.from-staff{background:#302335;border-color:#966446;border-left:3px solid #ffab61}.support-message.is-own{align-self:flex-end;background:#253126;border-color:#56734b}.support-message header{display:flex;gap:15px;justify-content:space-between;align-items:center;font:10px/1.8 Manrope,Arial,sans-serif;color:#bda2ce}.support-message header strong{color:#efdef9;font-size:11px}.support-message time{font-size:9px;white-space:nowrap;color:#ac90bd}.support-message p{white-space:pre-wrap;font:14px/1.8 Manrope,Arial,sans-serif;color:#e6d7ef;margin:12px 0 0;overflow-wrap:anywhere}.support-reply-form{border-top:1px solid #573661;padding-top:22px}.support-page fieldset{border:0;padding:0;margin:0;min-width:0}.support-page label{font:12px/1.8 Manrope,Arial,sans-serif;color:#d1b9e0;display:flex;flex-direction:column;gap:8px}.support-page textarea{width:100%;resize:vertical;min-height:105px}.support-reply-footer,.support-form-bottom{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-top:12px}.support-reply-footer small,.support-form-bottom small{font:10px/1.8 Manrope,Arial,sans-serif;color:#aa90bb}.support-form-bottom small{max-width:420px}.support-page .support-inline-status{font:12px/1.9 Manrope,Arial,sans-serif;color:#c1dda3;overflow-wrap:anywhere;margin:12px 0 0;min-height:0}.support-page .support-inline-status:empty{margin:0}.support-page .is-error{color:#ffb3a7}.support-closed-note{border-left:2px solid #9d79b2;padding:11px 14px;background:#3b274544;color:#bda3cb;font:12px/1.8 Manrope,Arial,sans-serif}.support-more{display:block;width:100%;padding:11px;background:#33203d;border:1px solid #704b81;color:#e2c7ee;font:11px/1.8 Manrope,Arial,sans-serif;margin-top:15px}.support-create{border:1px solid #98674e;background:#261828;padding:25px;margin-bottom:25px;box-shadow:4px 4px #0c050e}.support-section-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:20px}.support-section-heading h2{font:14px/1.9 var(--pixel);margin:0;color:#ffdebd}.support-create-fields{display:grid;grid-template-columns:1fr 220px;gap:18px;margin-bottom:18px}.support-notice{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);max-width:calc(100% - 36px);z-index:70;background:#30213c;border:1px solid #ae83bf;padding:15px 20px;box-shadow:5px 5px #0008;font:13px/1.8 Manrope,Arial,sans-serif;color:#ebd9f5}.support-footer{display:flex;justify-content:space-between;gap:25px;padding:35px 0 28px;margin-top:50px;border-top:1px solid #60416c;color:#9b7eac;font:10px/1.8 Manrope,Arial,sans-serif}.support-footer nav{display:flex;gap:20px}.support-page :disabled{opacity:.55;cursor:wait}.support-page .sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:1050px){.support-layout{grid-template-columns:285px minmax(0,1fr);gap:18px}.support-conversation{padding:19px}.support-thread-heading{flex-wrap:wrap;gap:10px}.support-heading h1{font-size:21px}.support-thread-heading h2{font-size:18px}.support-create-fields{grid-template-columns:1fr 190px}}
@media(max-width:800px){.support-layout{grid-template-columns:1fr}.support-inbox{max-height:420px}.support-ticket{padding:14px}.support-heading-icon{display:none}.support-heading{margin:35px 0 30px}.support-header{height:80px}.support-header .logo{font-size:24px}.support-header nav{gap:17px;font-size:11px}.support-conversation{scroll-margin-top:20px}.support-thread-heading h2{font-size:20px}.support-messages{max-height:560px}.support-footer{flex-direction:column;gap:13px}}
@media(max-width:540px){.support-header{gap:12px}.support-header .logo{font-size:20px;gap:7px}.support-header .logomark{width:29px;height:29px}.support-header nav{font-size:10px;gap:12px}.support-heading h1{font-size:17px;line-height:2.1;letter-spacing:-.8px}.support-heading .eyebrow{font-size:8px;letter-spacing:1px}.support-heading p{font-size:12px}.support-toolbar{align-items:flex-start;gap:15px;flex-direction:column}.support-toolbar h2{font-size:12px}.support-toolbar .button{width:100%}.support-create{padding:18px}.support-create-fields{grid-template-columns:1fr;gap:14px}.support-section-heading h2{font-size:12px}.support-state{padding:27px 20px}.support-state h2{font-size:12px}.support-state p{font-size:12px}.support-state .button{font-size:9px;padding:12px 14px}.support-page input,.support-page select,.support-page textarea{font-size:16px}.support-thread-controls select{font-size:16px}.support-conversation{padding:16px}.support-thread-heading h2{font-size:18px}.support-message{max-width:100%;padding:13px}.support-message p{font-size:14px;line-height:1.8}.support-message header{gap:10px}.support-reply-footer,.support-form-bottom{align-items:stretch;flex-direction:column;gap:13px}.support-reply-footer .button,.support-form-bottom .button{width:100%}.support-inbox{padding:13px}.support-footer{font-size:10px}.support-notice{font-size:12px}.support-thread-controls>div{width:100%}.support-thread-controls>div select{flex:1}}
/* Vector icon avoids platform-specific diamond/emoji rendering. */
.support-guest>span .ui-icon{width:42px;height:42px;fill:none;stroke:currentColor;stroke-width:1.6;user-select:none;pointer-events:none}

.support-heading .eyebrow{display:inline-flex;align-items:center;gap:9px;padding:0;border:0;background:none;font:600 13px/1.7 Manrope,Arial,sans-serif;letter-spacing:0;text-transform:none}.support-heading .eyebrow::before{display:none}.support-heading .eyebrow .ui-icon{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.7}
.support-attach{display:flex;flex-wrap:wrap;align-items:center;gap:8px 14px;margin-top:10px}.support-attach>span{font:10px/1.8 Manrope,Arial,sans-serif;color:#a98fbb}.support-attach-button{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border-radius:10px;border:1px dashed #8a62a0;background:#24162f;color:#ead6f7;font:11px/1.6 Manrope,Arial,sans-serif;cursor:pointer}.support-attach-button:hover{border-color:#ffb36f;background:#33203d}.support-attach-button .ui-icon{width:16px;height:16px}.support-file-previews{display:flex;flex-wrap:wrap;gap:10px;width:100%}.support-file-previews:empty{display:none}.support-file-preview{position:relative;margin:0;width:92px;border:1px solid #6f4b81;border-radius:10px;overflow:hidden;background:#100a18}.support-file-preview img{display:block;width:100%;height:70px;object-fit:cover}.support-file-preview figcaption{font:9px/1.6 Manrope,Arial,sans-serif;color:#b89bcb;padding:3px 5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-file-preview button{position:absolute;top:3px;right:3px;width:22px;height:22px;border:1px solid #b07ac8;background:#1b1226e6;color:#fff;font:14px/1 Manrope,Arial,sans-serif;cursor:pointer}
.support-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.support-attachment{display:block;width:120px;height:84px;border-radius:10px;border:1px solid #6f4b81;background:#100a18;overflow:hidden;cursor:zoom-in}.support-attachment img{width:100%;height:100%;object-fit:cover;transition:transform .15s}.support-attachment:hover img{transform:scale(1.05)}.support-attachment:focus-visible{outline:2px solid #ffbb78;outline-offset:2px}
.support-message header a{color:inherit;text-decoration:none}.support-message header a:hover{text-decoration:underline;text-underline-offset:3px}.support-message.from-staff header strong{color:#ffd6a8}.support-you{font-weight:400;font-size:9px;color:#9fc488;margin-left:4px}
.support-flag{font:700 9px/1.6 Manrope,Arial,sans-serif;padding:1px 6px;background:#ff8f3a;color:#1b0f12;text-transform:uppercase;letter-spacing:.4px}.support-flag.is-answer{background:#a5d578}.support-ticket.has-flag{border-color:#9a6a49}.support-user-filter{display:flex;justify-content:space-between;gap:10px;margin:10px 0 0;padding:8px 10px;border:1px solid #9a6a49;background:#3a253744;font:11px/1.7 Manrope,Arial,sans-serif;color:#ffd9b0}.support-user-filter a{color:#e9cff7}
.support-lightbox{border:1px solid #9a6fb0;background:#120a1a;padding:14px;max-width:min(1100px,94vw);max-height:92vh;box-shadow:6px 6px #0009}.support-lightbox::backdrop{background:#07030bd9}.support-lightbox img{display:block;max-width:100%;max-height:calc(92vh - 90px);margin:0 auto;object-fit:contain}.support-lightbox a{display:inline-block;margin-top:10px;font:11px/1.8 Manrope,Arial,sans-serif;color:#e2c7ee}.support-lightbox-close{position:absolute;top:6px;right:8px;width:32px;height:32px;border:1px solid #8a62a0;background:#24162f;color:#fff;font:20px/1 Manrope,Arial,sans-serif;cursor:pointer;z-index:1}
@media(max-width:540px){.support-attachment{width:96px;height:70px}.support-attach>span{width:100%}}
.support-attach-button .ui-icon{fill:none;stroke:currentColor}
/* Readability: the support desk never goes below 12px. */
.support-ticket>div,.support-ticket p,.support-thread-heading p,.support-category,.support-status-badge,.support-reply-footer small,.support-form-bottom small,.support-attach>span,.support-toolbar span,.support-small-button,.support-text-button,.support-message header{font-size:12.5px}
.support-ticket time,.support-ticket small,.support-message time,.support-file-preview figcaption,.support-footer,.support-you{font-size:12px}
.support-message header strong{font-size:13px}.support-ticket h3{font-size:14px}.support-flag{font-size:11px}
.support-ticket p,.support-ticket small,.support-message time,.support-thread-heading p,.support-footer{color:#c9b7d6}
/* Glass support panels instead of hard pixel shadows. */
.support-inbox,.support-conversation,.support-create,.support-state{border-radius:18px;box-shadow:0 16px 40px #05030a40,inset 0 1px 0 #ffffff14}.support-notice{border-radius:14px;box-shadow:0 16px 40px #0007}.support-ticket,.support-message,.support-small-button,.support-more,.support-page input,.support-page textarea,.support-page select{border-radius:12px}
/* ---------- Helpdesk: queue with status tabs on the left, the conversation as a messenger on the right.
   Built on the season variables (--surface, --line, --text, --text-soft, --accent), so every theme, light included, stays readable. ---------- */
.support-page{--hd-wait:#ffb36f;--hd-wait-bg:#ff9b391f;--hd-done:#a8e07e;--hd-done-bg:#8ddd531f;--hd-tint:color-mix(in srgb,var(--text) 5%,transparent);--hd-tint-2:color-mix(in srgb,var(--text) 10%,transparent);--hd-well:color-mix(in srgb,var(--bg,#100a18) 70%,transparent)}
html[data-season=light] .support-page{--hd-wait:#b45309;--hd-wait-bg:#f9731620;--hd-done:#3f7d1c;--hd-done-bg:#65a30d1f}
.support-page .support-layout{grid-template-columns:minmax(300px,370px) minmax(0,1fr);gap:22px}
.support-page .support-inbox{display:flex;flex-direction:column;gap:10px;padding:14px;max-height:min(80vh,880px);overflow:hidden}
#support-ticket-list{flex:1;min-height:0;overflow:auto;margin:0 -6px;padding:2px 6px;scrollbar-width:thin;scrollbar-color:var(--line) transparent}
.support-page .support-filters{display:flex;gap:8px;margin:0}
.support-search{position:relative;flex:1;min-width:0}
.support-search .ui-icon{position:absolute;left:13px;top:50%;translate:0 -50%;width:17px;height:17px;fill:none;stroke:var(--text-soft);stroke-width:1.8;pointer-events:none}
.support-page .support-search input{width:100%;padding:9px 12px 9px 38px;border-color:var(--line);background:var(--hd-well);color:var(--text)}
.support-icon-button{display:inline-grid;place-items:center;flex:none;width:42px;height:42px;padding:0;border-radius:12px;border:1px solid var(--line);background:var(--hd-tint);color:var(--text);cursor:pointer;transition:background .15s,border-color .15s,transform .15s}
.support-icon-button .ui-icon{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8}
.support-icon-button:hover{background:var(--hd-tint-2);border-color:color-mix(in srgb,var(--accent) 60%,transparent)}.support-icon-button:active{transform:scale(.94)}.support-icon-button:disabled{opacity:.5;cursor:default}
.support-icon-button:focus-visible,.support-tabs button:focus-visible,.support-status-switch button:focus-visible,.support-quick button:focus-visible{outline:2px solid var(--focus,#ffbb78);outline-offset:2px}
.support-icon-button[hidden],.support-status-switch[hidden],.support-quick[hidden],.support-empty-stats[hidden]{display:none!important}
.support-tabs{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:4px;padding:4px;border-radius:14px;background:var(--hd-well);border:1px solid var(--line)}
.support-tabs button{display:flex;flex-direction:column;align-items:center;gap:1px;padding:7px 2px;border:0;border-radius:10px;background:none;color:var(--text-soft);font:700 11.5px/1.25 Manrope,Arial,sans-serif;cursor:pointer;transition:background .15s,color .15s}
.support-tabs button b{font:800 16px/1.25 Manrope,Arial,sans-serif;color:var(--text)}
.support-tabs button[data-status=open] b{color:var(--hd-wait)}.support-tabs button[data-status=answered] b{color:var(--hd-done)}
.support-tabs button:hover{color:var(--text);background:var(--hd-tint)}
.support-tabs button[aria-selected=true]{color:var(--text);background:var(--surface-raised,var(--surface));box-shadow:inset 0 1px 0 #ffffff1f,0 6px 16px #0004}
html[data-season] .support-page .support-ticket{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:12px;align-items:start;position:relative;margin:0 0 8px;padding:12px;border:1px solid var(--line)!important;border-radius:14px;background:var(--surface)!important;color:var(--text)!important;transition:background .15s,border-color .15s}
html[data-season] .support-page .support-ticket:hover{background:var(--surface-raised,var(--surface))!important}
html[data-season] .support-page .support-ticket.selected{background:color-mix(in srgb,var(--accent) 13%,var(--surface))!important;border-color:color-mix(in srgb,var(--accent) 60%,transparent)!important;box-shadow:inset 3px 0 var(--accent)!important}
html[data-season] .support-page .support-ticket.has-flag:not(.selected){border-color:color-mix(in srgb,var(--hd-wait) 45%,transparent)!important}
.support-page .support-ticket .support-ticket-body{display:block;min-width:0;font-size:inherit}
.support-ticket-top{display:flex;align-items:center;gap:6px;min-width:0}
html[data-season] .support-page .support-ticket .support-ticket-name{min-width:0;font:800 13px/1.35 Manrope,Arial,sans-serif;color:var(--text)!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.support-page .support-ticket time{margin-left:auto;padding-left:6px;font:600 11.5px/1.35 Manrope,Arial,sans-serif;color:var(--text-soft);white-space:nowrap}
html[data-season] .support-page .support-ticket h3{margin:3px 0 2px;font:700 13.5px/1.4 Manrope,Arial,sans-serif;color:var(--text)!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.support-page .support-ticket .support-ticket-preview{margin:0;font:12.5px/1.45 Manrope,Arial,sans-serif;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}
.support-ticket-preview b{font-weight:800}
.support-ticket-tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}
.support-chip{display:inline-flex;align-items:center;gap:5px;padding:2px 9px;border-radius:999px;border:1px solid var(--line);background:var(--hd-tint);font:700 11.5px/1.6 Manrope,Arial,sans-serif;color:var(--text-soft);white-space:nowrap}
.support-chip i{width:7px;height:7px;border-radius:50%;background:currentColor}
.support-chip .ui-icon{width:14px;height:14px;fill:none;stroke:currentColor;stroke-width:1.8}
html[data-season] .support-page .support-chip.status-open{color:var(--hd-wait)!important;background:var(--hd-wait-bg);border-color:color-mix(in srgb,var(--hd-wait) 35%,transparent)}
html[data-season] .support-page .support-chip.status-answered{color:var(--hd-done)!important;background:var(--hd-done-bg);border-color:color-mix(in srgb,var(--hd-done) 35%,transparent)}
.support-page .support-flag{padding:2px 9px;border-radius:999px;font:800 11px/1.6 Manrope,Arial,sans-serif;letter-spacing:0;text-transform:none}
.support-unread-dot{width:10px;height:10px;margin-top:5px;border-radius:50%;background:#ff9b39;box-shadow:0 0 0 4px #ff9b3926,0 0 12px #ff9b39}
.support-avatar{display:grid;place-items:center;flex:none;width:40px;height:40px;border-radius:50%;overflow:hidden;background:linear-gradient(140deg,#8b5cf6,#ff9b39);color:#fff;font:800 15px/1 Manrope,Arial,sans-serif;box-shadow:inset 0 0 0 1px #ffffff33}
.support-avatar img{width:100%;height:100%;object-fit:cover}
.support-avatar .ui-icon{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.7}
.support-avatar.is-icon{border-radius:12px;background:var(--hd-tint-2);color:var(--accent);box-shadow:inset 0 0 0 1px var(--line)}
.support-avatar.is-staff{background:linear-gradient(140deg,#ffae5c,#c45a1c)}
.support-avatar.is-large{width:50px;height:50px;font-size:19px}.support-avatar.is-large .ui-icon{width:24px;height:24px}
.support-role{display:inline-flex;flex:none;padding:0 8px;border-radius:999px;border:1px solid color-mix(in srgb,var(--hd-wait) 40%,transparent);background:var(--hd-wait-bg);font:800 10.5px/1.7 Manrope,Arial,sans-serif;color:var(--hd-wait);white-space:nowrap}
.support-page .support-conversation{display:flex;flex-direction:column;padding:0;min-height:min(80vh,880px);overflow:hidden}
.support-page #support-thread:not([hidden]){display:flex;flex-direction:column;flex:1;min-height:0}
.support-page .support-thread-heading{display:flex;flex-wrap:nowrap;align-items:center;gap:14px;margin:0;padding:16px 20px;border-bottom:1px solid var(--line);background:var(--hd-tint)}
.support-thread-title{flex:1;min-width:0}
.support-page .support-thread-heading h2{margin:0;font:800 18px/1.35 Manrope,Arial,sans-serif;color:var(--text);overflow-wrap:anywhere}
.support-page .support-thread-heading p{margin:4px 0 0;font:12.5px/1.6 Manrope,Arial,sans-serif;color:var(--text-soft)}
.support-thread-title a{color:var(--accent);text-decoration:none}.support-thread-title a:hover{text-decoration:underline;text-underline-offset:3px}
.support-thread-tools{display:flex;gap:8px;flex:none}
.support-page .support-thread-controls{justify-content:flex-start;gap:8px;margin:0;padding:10px 20px;border-bottom:1px solid var(--line)}
.support-page .support-status-badge{padding:3px 11px;border-radius:999px;font:800 12px/1.6 Manrope,Arial,sans-serif}
.support-page #support-toggle-status{margin-left:auto}
.support-status-switch{display:inline-flex;gap:3px;margin-left:auto;padding:3px;border-radius:12px;border:1px solid var(--line);background:var(--hd-well)}
.support-status-switch button{padding:6px 12px;border:0;border-radius:9px;background:none;color:var(--text-soft);font:700 12.5px/1.3 Manrope,Arial,sans-serif;cursor:pointer;transition:background .15s,color .15s}
.support-status-switch button:hover{color:var(--text);background:var(--hd-tint)}
.support-status-switch button[aria-pressed=true]{color:var(--text);background:var(--surface-raised,var(--surface));box-shadow:inset 0 1px 0 #ffffff1f}
.support-status-switch button[data-set-status=open][aria-pressed=true]{color:var(--hd-wait);background:var(--hd-wait-bg)}.support-status-switch button[data-set-status=answered][aria-pressed=true]{color:var(--hd-done);background:var(--hd-done-bg)}
.support-page .support-messages{flex:1;gap:10px;margin:0;padding:18px 20px;height:clamp(300px,50vh,560px);max-height:none;background:radial-gradient(ellipse at 50% 0,color-mix(in srgb,var(--accent) 7%,transparent),transparent 60%)}
.support-day{align-self:center;margin:6px 0 2px}
.support-day span{display:inline-block;padding:4px 12px;border-radius:999px;border:1px solid var(--line);background:var(--hd-tint);font:700 11.5px/1.4 Manrope,Arial,sans-serif;color:var(--text-soft)}
.support-page .support-message{display:flex;align-items:flex-end;gap:10px;max-width:min(80%,660px);min-width:0;padding:0;border:0;border-radius:0;background:none;box-shadow:none;align-self:flex-start}
.support-page .support-message.is-own{flex-direction:row-reverse;align-self:flex-end}
.support-page .support-message .support-avatar{width:32px;height:32px;font-size:13px}.support-page .support-message .support-avatar .ui-icon{width:16px;height:16px}
.support-bubble{min-width:0;padding:9px 14px 11px;border-radius:16px 16px 16px 6px;border:1px solid var(--line);background:var(--surface-raised,var(--surface))}
.support-page .support-message.from-staff .support-bubble{border-color:color-mix(in srgb,var(--hd-wait) 40%,transparent);background:color-mix(in srgb,var(--hd-wait) 10%,var(--surface))}
.support-page .support-message.is-own .support-bubble{border-radius:16px 16px 6px 16px;border-color:color-mix(in srgb,var(--accent) 45%,transparent);background:color-mix(in srgb,var(--accent) 16%,var(--surface))}
.support-page .support-message header{gap:12px;font-size:12px;color:var(--text-soft)}
.support-page .support-message header strong{font-size:12.5px;color:var(--text)}
.support-page .support-message.from-staff header strong{color:var(--hd-wait)}
.support-page .support-bubble>.bb-content,.support-page .support-bubble>p{margin-top:5px;color:var(--text)}
.support-quick{display:flex;flex-wrap:wrap;align-items:center;gap:6px;padding:10px 20px 0;border-top:1px solid var(--line)}
.support-quick>span{margin-right:4px;font:800 11px/1.4 Manrope,Arial,sans-serif;letter-spacing:.06em;text-transform:uppercase;color:var(--text-soft)}
.support-quick button{padding:6px 12px;border-radius:999px;border:1px solid var(--line);background:var(--hd-tint);color:var(--text);font:600 12.5px/1.3 Manrope,Arial,sans-serif;cursor:pointer;transition:background .15s,border-color .15s}
.support-quick button:hover{border-color:color-mix(in srgb,var(--hd-wait) 55%,transparent);background:var(--hd-wait-bg)}.support-quick button:disabled{opacity:.45;cursor:default}
.support-page .support-reply-form{margin:0;padding:12px 20px 4px;border-top:0}
.support-page #support-reply-status,.support-page #support-thread-error,.support-page .support-closed-note,.support-page #support-more-messages{margin:8px 20px}
html[data-season] .support-page .support-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;flex:1;max-width:540px;margin:0 auto;padding:60px 24px;background:none!important;border:0!important;box-shadow:none!important}
.support-page .support-empty h2{color:var(--text)}.support-page .support-empty p{color:var(--text-soft)}
.support-empty-icon{display:grid;place-items:center;width:76px;height:76px;border-radius:22px;border:1px solid var(--line);background:linear-gradient(160deg,#ffffff1a,#ffffff06);color:var(--accent);box-shadow:0 14px 34px #05030a40,inset 0 1px 0 #ffffff26;font-size:0}
.support-empty-icon .ui-icon{width:32px;height:32px}
.support-empty-stats{display:flex;flex-wrap:wrap;justify-content:center;gap:10px;margin-top:20px}
.support-empty-stats span{min-width:96px;padding:10px 14px;border-radius:14px;border:1px solid var(--line);background:var(--hd-tint);font:600 12.5px/1.5 Manrope,Arial,sans-serif;color:var(--text-soft)}
.support-empty-stats b{display:block;font:800 22px/1.2 Manrope,Arial,sans-serif;color:var(--text)}
.support-empty-stats span:first-child b{color:var(--hd-wait)}
@media(max-width:1050px){.support-page .support-layout{grid-template-columns:300px minmax(0,1fr)}.support-tabs button{font-size:10.5px}}
@media(max-width:800px){.support-page .support-layout{grid-template-columns:1fr}.support-page .support-inbox{max-height:460px}.support-page .support-conversation{min-height:0}.support-page .support-messages{height:60vh}.support-page .support-message{max-width:92%}
  .support-page .support-thread-heading,.support-page .support-thread-controls,.support-page .support-messages,.support-quick,.support-page .support-reply-form{padding-inline:14px}.support-status-switch{margin-left:0}}
/* Header links: the unread badge sits on the text baseline, not glued to the last letter. */
.support-page .support-nav a{display:inline-flex;align-items:center;gap:6px}.support-page .support-nav .notify-count{margin-left:0}